Silvia Serrano CCM is currently the Director of Finance & Administration at Real Club Valderrama in Spain which is one of the best known golf clubs in Europe. She has worked there for 8 years, firstly as Executive Assistant and then as Membership Membership before taking her current role. Silvia is one of only two women in […]
The future is not just a new course, it’s a totally new ballgame. Most of what we know when it comes to management and organization are results from the industrial revolution in the 19’th century. Even a golf club is said to be a part of “the golf industry”. Right now, these fundamental truths are […]
Darshan is a dynamic, insightful management consultant with a wealth of international consulting expertise in Strategic Planning, Facilitating Change, HRM, Talent Management, Succession Planning, Coaching, Mentoring, Management & Leadership training design and delivery. Since joining MTI Consulting Bahrain, he has been involved in projects across Europe and the Middle East with the Club Managers Association […]
Rob Hill is a Partner with Global Golf Advisors (GGA), responsible for managing the firm’s EMEA office based outside Dublin, Ireland. GGA, which began in 1992 as the KPMG Golf Industry Practice in Toronto, is a highly specialized consulting firm focused on golf, private club, real estate, and resort businesses. The team at GGA has […]
Laurie M. Martin is a Certified Trauma Treatment Specialist, Crisis/Risk Management Educator, Crisis Support Interventionist, life strategist, author, and professional speaker who educates and empowers others through customized, people-focused training and coaching for life’s interruptions. She has worked one-one-one with leaders representing some of the world’s top golf clubs and has supported management, employees and […]
By Alastair Curbbun CCM Dale Carnegie 1888 – 1955 Dale Carnegie defined 30 principles which would help to win friends and influence people, win people to your way of thinking and become a successful leader. These principles have all been developed into more modern leadership/management theories, but the principles still apply today. These principles are […]
Miklós Breitner is the author of Golf Business Monitor, the world #1 B2B golf business blog since 2009 which covers the latest business challenges and initiatives of the golf industry focusing on golf club management and marketing, golf tourism and golf equipment. In addition to this Miklós is providing golf club marketing consultancy. Golf Business […]
Anthony Caira CCM has over 20 years experience as a Director of Golf having held positions at Kirkaldy GC and Kirriemuir GC in Scotland. Anthony, who gained his CCM in 2013 has recently taken up the role of head professional at Education City Golf Club in Qatar. In this Q&A Anthony explains about his Italian heritage, how he […]
John Duncan CCM was the General Manager of Royal Dornoch golf club in Scotland and is now retired. He sits on the CMAE Education Policy Board and is the Chairman of the CCM exam committee. John was also President of the CMAE from 2005-2007. Here John explains how life in the army helped him with […]
Gabriel Aluisy is the author of The Definitive Guide to Membership Marketing and the bestselling book Moving Targets: Creating Engaging Brands in an On-Demand World. Each week, Aluisy hosts the Private Club Radio Show, the industry’s premier private club education podcast which has reached over 40,000 listeners from around the globe. He has been featured […]
Norm Spitzig, MCM is internationally recognized as an eloquent, entertaining and visionary expert on club operations and board governance. His groundbreaking book Perspectives on Club Management–now over 30 years old–continues to inspire and challenge club directors, managers, members and students around the world. Norm is also the more-recent author of four very funny and insightful […]
Located in Puerto Banús, in one of Marbella’s most exclusive areas, the H10 Andalucía Plaza is a hotel built in the traditional Andalusian style which has been refurbished with a cutting-edge contemporary design. This emblematic hotel is recommended for adults and has bright, spacious rooms, exceptional cuisine, 8 meeting rooms with a total capacity of […]
