ESP Leisure

ESP provides powerful and effective leisure management software solutions to many of Europe’s leading Organisations and Clubs. With over 25 years at the forefront of the industry, they have the knowledge and experience to deliver tailor-made systems that are easy to use and represent excellent value for money. They are the preferred partner for many […]

Regular Auditing of your Club, is it a good thing?

By Tory Brettell Why Audit your Leisure Operation? Having worked with and for big corporate companies, there is one thing, which is very similar in every organisation and that is they all want to see their respective brand achieve continuity and consistent standards across their clubs. This is a very important factor as the standards […]

CCM Q & A: Nick Solski CCM

Nick Solski CCM spent 8 years working abroad at golf resorts in Eastern Europe and spent his final 3 years at Roman Abramovich’s golf course in Moscow, culminating in hosting the 2015 European Tour event – M2M Russian Open, before making a move back to the UK to open his own driving range, Boomers and […]

Pushing the boat out

Gabrielle Boase CMD is General Manager at Datchet Water Sailing Club in Berkshire. She’s already completed her MDP Parts 1 and 2 and Food & Beverage Management Course and is raring to get started on Level 3. Here she takes time out to share her experiences with Clubhouse Europe. I’ve been running Datchet Water Sailing […]

Securing sponsorship satisfaction

Mike Braidwood CCM examines the value of sponsorships to clubs and how to ensure that the relationship works for all parties – including the members. Here are his 10 Top Tips with an additional one thrown in, all in the spirit of under-promise, over-deliver! A practical way to earn additional revenue for your club is […]

Creating Tribes – it’s Genius!

Club managers at new destinations and emerging markets have the challenge of growing a membership base from scratch. Golf Genius offers up the following fascinating case study from Azerbaijan. Forging relationships between new members and new corporate sponsors at a new club is never straightforward. Enhancing the tournament experience is one good way to engage […]

Coaching plans – riding the waves

How well do you know your members? And more importantly, how will you find new ones? Why people choose specific sports and how they access them is a major focus for sports body Sport England with learnings that cross borders. The story so far. Sport England has been busy building a picture of when, where […]

Beware the small print

Insure for all you’re worth –and beware of the small print and the disclaimers, warns Circle Golf’s Ian Smith. Insurance is a funny game, calculating the book – to use betting parlance – is a tricky thing. In bookmaking it’s quite simple; you collect the bet money over the various runners and once the race […]

Look after your staff to look after your members

The personal savings and insurance gap in the UK has been well publicised. It’s now clear that successive governments want to transfer some responsibility for addressing this onto employers. Bright Wealth Management Director Ian Crombleholme explores some of the issues that all employers will need to address. Let’s face it, when it comes to managing […]

Bill McFarlan – Pink Elephant Communications

‘The Language of Leadership’ Bill McFarlan is co-founder and co-owner of Pink Elephant Communications. As managing director, he oversees the unique style of training that has taken the company all over the world. He leads more than 100 training courses each year – helping clients deal with everything from job losses and product launches to […]

Kevin Fish CCM – Contemporary Club Services Ltd

‘Governance’ Kevin has over twenty years of experience in the club industry, including nine years serving as the Manager of the Glen GC in North Berwick, during which time he won the UK Club Manager of the Year award & was in the first group of Managers to secure the CCM designation in Europe. He […]