By Debbie Goddard In the past few weeks, the Coronavirus (Covid 19) pandemic has really started to impact on the world economy and many businesses, including clubs, have had to close their doors. Whilst the world is in lockdown, there has never been a greater need for community and although the club experience can’t be […]
By Debbie Goddard Every year you are invited to attend dozens of different industry conferences, with many offering high impact keynote speakers and a great depth of potential insights into our industry. However, how do you go about evaluating the true worth to your employer in terms of a return on investment? Learn something new […]
By John Jackson One of my main roles at Grange Park as Secretary/Manager is to market the Club and increase our overall profile. For those of you that know Grange Park, you’ll know we have one of the best golf courses in the North West. We have a quality product on offer and it’s my […]
By Nicki Davis There have been books written, studies commissioned, countless hours of podcasts produced and keynote speeches, including that by Jason Dorsey at the CMAA World Conference in 2016 (which I was fortunate enough to attend) all on one topic – how to work with, manage and essentially, control Millennials, the new workforce generation. […]
By Andy Brown Andy Brown of The Toro Company explores how teamwork and communication within your core management team can improve the player experience and course operations. This article is the first in a series provided by The Toro Company on “What Matters Most” for golf courses and the success of their day-to-day operations. It’s […]
By Michael Braidwood CCM Words of wisdom I’ve learnt from the management development programmes. One liners that have resonated for years. I have been very fortunate, I attended two MDPs as a delegate, MDP1 and MDP2, in 2011 / 12 but when I was Director of Education for CMAE I facilitated over 30 MDPs so […]
By Alastair Curbbun CCM Dale Carnegie 1888 – 1955 Dale Carnegie defined 30 principles which would help to win friends and influence people, win people to your way of thinking and become a successful leader. These principles have all been developed into more modern leadership/management theories, but the principles still apply today. These principles are […]
By John Jackson When I started as Club Manager at Sale Golf Club back in April 2017, it came apparent that we needed to attract more new members. We had suffered greatly from the poor weather of the previous winter and as a result had lost over 50 members. In June 2017 I put together […]
In May 2018, members of all CMAE regions were contacted by the Conrad Winter (London & the Home Counties) to assist a keen young American student at Florida State University (FSU) with an internship in the U.K. I jumped at the chance to help a young aspiring manager ‘learn the ropes’. Anderson landed on my […]
By Carlos Aragones While you work hard behind the scenes to keep your club at its best, we know that budgeting for Equipment purchases can animate a committee or management group as much as any topic and that keeping up with the latest technology can, at first glance seem expensive. Considering “Leasing”, as a comprehensive […]
By Chris Duffy CMDip Walking into the Golf Club I locate the management office where I am pleasantly welcomed by the office assistant who asks me how she can help. Is there any opportunities to become a member at the club? If so, can you tell me why should I become a member here rather […]
By Debbie Pern CCM How many times do you go through the recruitment process, select who you think is the right candidate and within a week realise that perhaps you’ve made the wrong choice. Recruiting the right team around you is the key to your success – think about that! You are only as good […]
