Ross has been on a journey in Club Management for the last twenty years experiencing single site, multi-site and high performance club management. He has a unique combination of experience in both the sports and business worlds that makes him a perfect fit for his present role of Club Manager at the most prestigious tennis […]
It is always about Performance Bill has been in constant demand as a business coach, to all types and sizes of business, for over thirty years. Bill guides, motivates and inspires in equal measure but always through the delivery of exceptional performance. The Golf Business Specialist Bill has built a unique reputation for delivering performance, […]
By Kevin Fish CCM Our Tribe often tell me that one of the great benefits of attending CMAE courses is the safe environment provided, in which to better understand the type of person and the type of manager that you are today. We build this self awareness culminating in the Lumina Spark and Lumina Leader […]
Debbie Pern CCM is currently the Club Manager at Deeside Golf Club in the North-east of Scotland. Prior to that she was Facilities Manager at the SAC (Scottish Agricultural College). Debbie gained her CCM accreditation in 2017 and is one of just two women to have gained CCM in Europe. Debbie also currently sits on the […]
By Michael Braidwood CCM The science behind menu engineering When I go out for lunch, dinner or visit a café or golf club I always wonder if any strategy or thought has gone into the menu design? And by menu design I do not mean the fancy cover or page design, I am more interested […]
By Phil Jones CMDip In presenting this article I have shared how we as a team challenged ourselves as to how much we really included players in those early months of playing golf. What can be done by your team to create such unforgettable gatherings which develop into really positive steps forward for your academy […]
Jerry Kilby CCM is the former General Manager of Nad Al Sheba in Dubai and was also CEO of the Club Managers Association of Europe. His current post is the Club Manager of Bramley Golf Club, near Guildford in Surrey, an 18-hole private members golf club that is over 100 years old with a parkland golf course […]
CMAE in cooperation with GAF Sweden hereby invite interested people to attend a 2-day event in Stockholm, Sweden. It is to give a taste of the MDP education programme that will start in the Nordic region in 2019. Venue: Swedish House of Sports, Stockholm Address: Skansbrogatan 7, Stockholm Registration: Email [email protected] Last day of entry: […]
By Michael Braidwood CCM During the pre opening of any business one of the key outputs of the General Manager is assembling the right team. With our large 33 hole complex due to open in 6 months time I and my senior team colleagues have been spending a large amount of time going through the […]
Graham Stewart CCM is currently General Manager Golf de LaLargue nr Basel Switzerland and has worked in the golf club industry for over 25 years, having worked in PGA Pro and General Manager positions at clubs in Portugal, Germany, Mauritius and now France. Graham is one of our most recent members to have gained CCM in […]
What catapults organisations to be ahead of the competition? Susan Stevenson, a presenter at the CMAE’s European Conference and co-author of Polar Bears and Penguins examines the guiding principles for a high performance culture. Lots of factors affect the condition of your club/organisation, some within your control, like the culture, and some out of your […]
Social media is an immense power when it comes to reaching out to members. But it is also a power which needs to be carefully harnessed. ACAS explores the issues and offers guidelines for employers and employees on establishing and implementing a social media policy. Social media can affect communications among managers, employees and even […]
