There is a lot of talk in the golf industry about “attention to detail”, but what is “attention to detail?” What is it about attention to detail that discerning customers subliminally like? There must be millions of examples of “attention to detail”. Some, I think, are directly linked to basic service, management follow through and good disciplines.
Four Club Industry professionals have recently achieved the globally recognized benchmark of excellence in Club Management by passing the Club Manager Association of Europe’s (CMAE) Certified Club Manager (CCM) examination raising the number of CCM’s to 30 Club Industry professionals across Europe.
Eighteen Golf Managers from Scotland, Norway, Spain, Holland, France and the USA recently attended a residential training programme hosted by the Scottish Golf Union and Scottish Ladies Golfing Association at St Andrews, the Home of Golf.
Michael Braidwood, the Club Managers Association of Europe (CMAE) Director of Education, and Vice President Marc Newey recently took advantage of two wonderful opportunities to promote CMAE’s Education Pathway and the Management Development Programme.
Design firm Thomson Perrett & Lobb joined by other top consultants for Garden City Golf Estate project in Nigerian oil capital.
In these times, when memberships are on a decline, you have to think out of the box in order to keep growing your membership base. Typically, you will see around a 10% attrition at the end of each membership year – some people move away, some give up golf, some just feel membership is not for them and so on.
The Club Managers Association of America is proud to announce that it has named 30 new Certified Chief Executives. The Certified Chief Executive (CCE) designation was developed to recognize those managers who have shown the ability to successfully serve as the most senior manager in a club.
Golf club managers, greenkeepers and consultants can now get instant access to a series of exciting case studies and initiatives that highlight the best practice in golf business management and sustainability.
The Club Managers Association of Europe recently staged a Management Development programme Part 1 for a group of Spanish club industry professionals. The programme was hosted by the Club Managers Spain and took place at the World renowned Les Roches International School of Hotel Management in Marbella.
The Club Managers Association of Europe (CMAE) is delighted to announce that the pilot Management Development Programme on Food and Beverage (MDP F&B), recently delivered in Dublin, Ireland, was a complete success with very high satisfaction ratings by the delegates.
Six Golf Club Managers and Senior Staff received their MDP Diplomas at a recent presentation ceremony in Stirling. The Diploma is awarded across Europe by the Club Managers Association of Europe (CMAE) as a key qualification in their Management Development Programme (MDP).
The Dubai-based Emirates Golf Club has received an Efficient Use of Resources Award from the International Association of Golf Tour Operators (IAGTO) for the Club’s highly focused and sustained approach to water management and irrigation efficiency, where pressure on the vital resource is enormous.
