Running a golf club located in one of the most luxurious destinations in the world, Abu Dhabi, certainly puts a premium on excellent customer service. The city attracts a diverse range of visitors from all around the globe, from business executives to leisure travelers, all of whom expect a high level of service and experience […]
The European Club Education Foundation has awarded their annual Joe Perdue Bursary to Iain Russell, Club Manager at East Renfrewshire Golf Club. The Bursary covers the costs of attending the MDP Part 3 Strategy & Leadership course run by Club Management Association of Europe (CMAE). The Joe Perdue Bursary was established in 2015 in memory […]
The CMAE has announced a further two dates for its Management Development Programme part 1 and 2 courses which are due to be held in November. MDP Part 1 will be hosted in Edinburgh on the 6-10 November and MDP part 2 will take place in Manchester on the 13-17 November. Part 1 is a […]
The Club Management Association of Europe (CMAE) will host the Management Development Programme on Sport & Recreation this summer on 7-11 August. The five day education course is aimed at Managers who want to have a wider view of sports, fitness, recreation and wellness operations. By attending this course, delegates will experience all parts of […]
59club, the industry leading Customer Service Analysts and Training Provider has today announced its expansion into the Nordic regions of Iceland, Finland, Norway, Sweden & Denmark, bringing their wealth of Mystery Shopper Audits, Satisfaction Surveys and Employee Training Programs – created specifically for the golf & hospitality industry – to the fore. Impressive expansion […]
The Club Management Association of Europe is delighted to announce a brand-new Premier Partnership with data analysis company Club Benchmarking EMEA. Club Benchmarking is recognized as the industry’s leading provider of powerful business intelligence software and services for clubs of all types and for every member of the club’s leadership team. Club Benchmarking proprietary, […]
Belfast-based software company Obbi Golf celebrates its first birthday by raising a £1.25 million investment, leading to the creation of 14 jobs. The award-winning software product is helping to change the way golf clubs manage their compliance, safety and training, and the company has already signed many customers across the UK and Ireland, several of […]
The international division of Golf Genius, the leading provider of cloud-based golf software solutions, today announced record 2022 performance across key global markets. Across UK, EMEA and APAC regions, total rounds managed with Golf Genius Tournament Management increased year-on-year by 64%. Supporting this increase in rounds was a surge in customer adoption, with hundreds […]
Since December 2020, Golf Genius Software and BRS Golf, have offered a complete competition management solution to golf clubs across the UK and Ireland. This solution is fully integrated into the new World Handicapping System (WHS) and syncs with BRS Golf’s tee sheet, as well as their members booking website and app. Almost two years […]
59club, the industry’s leading Customer Service Management Specialist, has today announced that Lee Mathew Waggott will continue 59club’s growth across the South of Europe, supporting golf and leisure clubs, hotels, restaurants, and spa destinations to drive customer service & sales performance across their respective properties. With nearly 15 years industry experience gained during time with […]
The CMAE’s renowned Management Development Programme will head to new territory in 2024 as it has been announced the part 3 Strategy and Leadership course will take place in Budapest. Part 3 Strategy & Leadership will take place in the Hungarian capital on the 22-26 January 2024. MDP 3 Strategy and Leadership is aimed at […]
The industry’s best performing properties and leaders were announced as 59club unveiled their Eminent Collection – signifying the benchmark of excellence within the Global Golf & Hospitality landscape. An exclusive event hosted aboard the Sunborn London; a floating super-yacht hotel in Royal Victoria Dock, marked the special occasion for those having achieved the highest long-serving […]
