Highlights from the Workshop How do we give members the warm embrace – when we dare not embrace?
Golf rounds have spiked. Historic perceptions of our game are under review. And younger people have decided CLUB might be for them afterall ! But with clubhouse restrictions ongoing and precautions to be followed, how do we continue to put CLUB in to clubhouse ?
Discover what clubs around the globe are doing to overcome this challenge, and assess your club’s approach to the four questions that will ensure you lead your team in your never ending mission to increase member loyalty and belonging.
Kevin has over twenty years of experience in the club industry, including nine years serving as the Manager of the Glen GC in North Berwick, during which time he won the UK Club Manager of the Year award & was in the first group of Managers to secure the CCM designation in Europe. Kevin now runs his own training and consultancy firm Contemporary Club Leadership Ltd where he aims to help clubs do the right things, right.