A Dynamic Management Course for Professional Leaders in Golf Clubs, City Clubs & Sports Clubs
Introduction
Leadership within clubs, whether golf, city, or sports, requires a unique combination of strategic vision, member-centric thinking, operational agility, and emotional intelligence. Today’s club leaders are not only responsible for managing teams and facilities, but also for delivering consistently exceptional member experiences, driving innovation, and navigating complex stakeholder environments.
Elevate Your Leadership is a dynamic two-day course designed for current and aspiring leaders within the club industry. This highly interactive programme provides the essential leadership tools, behaviours, and mindset needed to thrive in modern club environments. Grounded in practical application and sector relevance, the course will challenge participants to reflect on their leadership style, strengthen their team impact, and lead with clarity, confidence, and purpose.
Target Audience
This course is designed for:
- General Managers, Club Managers, and Deputy Managers, Department Heads (Operations, F&B, Events, Membership, Facilities, etc.), Assistant Managers or Supervisors preparing for senior leadership, Professionals working in private member clubs, city clubs, golf clubs, country clubs, or sports venues
- CMAE MDP participants seeking to deepen their leadership capability
Course Objectives
By the end of this course, participants will be able to:
- Identify their leadership style and adapt it to different situations and individuals
- Lead and inspire high-performing, service-focused teams
- Communicate vision, expectations, and feedback clearly and effectively
- Manage change and resistance with confidence
- Build trust, engagement, and accountability within their teams
- Make effective decisions under pressure
- Align leadership actions with strategic and cultural goals of the club
Delivery Format
- Facilitator-led sessions with deep industry experience
- Interactive case studies drawn from real-world club scenarios
- Small group exercises, leadership simulations, and peer coaching
- Course workbook, leadership self-assessments, and take-home tools provided
- Experiences tailored to typical challenges faced in golf, city and sports club environments
Participants will receive a Certificate of Completion, and the programme qualifies for CPD Credits through the Club Management Association of Europe (CMAE). Whether you are working towards achieving the prestigious Certified Club Manager (CCM) qualification or maintaining your existing CCM status, these credits can support your professional development journey.
