A Management Development Programme part 1 course was successfully hosted in Central London recently.
A Management Development Programme part 1 course was successfully hosted in Central London recently.
On the week where the UK had the hottest day of the year, 20 delegates from City, sports and golf clubs attended the 5-day course which took place at the Victory Services Club in the English Capital from the 22-26 July 2019.
The course focused on the 10 core competencies of running a club successfully and featured sessions presented by Darshan Singh on Management to Leadership, Steven Brown on Food & Beverage, Jamie White CMDip on Club Legislation, Duncan Ritchie on Club Financial Management, Jules Murray on Operations Excellence, Bill Sanderson on Marketing in Clubs, Steuart Fotheringham on Health & Safety, Kevin Fish CCM on Club Governance, David Roy CCM and James Newman on Facilities Management, and Torbjorn Johansson on Career Development.
Pictured – Delegates on the MDP 1 course
During the week delegates were also treated to a tour of some of London’s premier private clubs, including the Royal Automobile Club, Reform Club and the In and Out (Naval & Military Club) and also enjoyed a dinner at the Travellers Club, giving them a taste of the exemplary service and history behind some of London’s private member clubs.
Charlotte Bird, Assistant Manager of the City of London Club attended the course having won the European Club Education Foundation’s Young Manager Bursary. “Attending MDP1 has allowed me to delve deeper into the club industry and expand my understanding of the ins and outs of our business.” she said.
“From learning how to efficiently cost a dish, to identifying my leadership style, to realising the importance of a robust facilities management programme; every session featured throughout the week was tangible and essential for a club manager. The skills I learnt on this course will not only help me to be a more effective leader in my current role, but also in my future. However, what I found most useful was being surrounded by people from different parts of the industry with varying backgrounds. Through experiencing the course in a group I was able to gain insight and get advice from people that without the CMAE network, I may have never met. I truly believe that I have made friends for life and gained knowledge that will only make me stronger as a club manager.”
CMAE’s Director of Education Torbjorn Johansson commented “This programme is essential for the on-going development of the European club business. The more educated our managers are the healthier the industry will be. The education week in London each year is always special thanks to the many City Club managers who come to the programme. The mix makes it brilliant.”
