Closing date: Wednesday 11th December 2024
Location: Loire Valley – France
Les Bordes is one of Europe’s most desirable private estates, located just 90 minutes from Paris. Set in the heart of the Loire Valley, Les Bordes is a meeting point for luxury, community, rejuvenation and activity.
The private estate is home to endless outdoor pursuits, a globally renowned private golf club, a stunning new collection of timeless residences and a future Six Senses Resort and Spa.
Overview of the role:
To take responsibility for the day to day running of golf retail, golf operations and all instruction, providing exceptional service for all members and guests.
Duties & Responsibilities:
- Maintain a high profile with members and guests.
- Promotes and executes member events and daily play.
- Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, outside service operations and cart fleet management.
- Ability to manage the full golf operation in the absence of the Director of Golf.
- Creates a member-focused service environment that meets and surpasses the needs of the members.
- Implements policies and procedures for the golf department. Prepares work schedules and assigns associates areas of responsibility.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Provides golf instruction through lessons and clinics to members and guests.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, and Guest Services Attendants. Monitors business volume forecast and plans accordingly in areas of team, productivity, costs and other expenses
- Maintain control of employee uniforms, ensuring that uniforms and name tags are worn and kept in proper condition and readily available at all times to employees.
- Establish and maintain responsibility for the cleanliness and appearance of the Golf Shop, storage areas, and merchandise displays.
- Monitors all retail and merchandise related activities including; all receiving, pricing, open-to-buy management and maintains sound inventory practices as necessary.
- Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.
- Assist in the publications of newsletters, informational, and promotional materials.
- Work closely with all department heads to achieve the goals and objectives of the facility.
- Maintain a close working relationship with other departments across the estate.
- Maintain and promote a positive professional image within the community.
- Maintains membership with the PGA and/or other professional associations.
- Display honest and ethical behaviour.
- Play golf with a variety of members and/or guests as time permits.
Education & Qualifications:
- Bachelor’s degree (BA) preferred from a college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.
- Must be a Class A Professional Golfers’ Association (PGA) member.
- Knowledge of Golf rules, handicap, course rating system, and mechanics of golf, equipment and tournament organisation.
- Knowledge of cashing handling procedures and internal controls.
- Knowledge of Microsoft Office applications.
- Experience with computerised POS and tee time system.
- Possesses qualified teaching skills.
- Must have the ability to lead a team.
- Strong organisational, planning and prioritisation skills.
- Possesses strong leadership and hospitality skills.
- The ability to speak French is desirable but not essential.
If you would like to discuss the role in more detail, please apply via https://coltmm.com/opportunities/head-professional-les-bordes
