As part of their ongoing relationship with the Club, Legacy Golf Advisors are assisting Porters Park in their search for a new Golf Operations Manager. The Club is developing a modern strategy to ensure relevant plans are in place to provide a secure future for one of the leading private member clubs in the area. To achieve this the Club has undertaken an organisational review and recently appointed a new General Manager.
This role will further complement the team as they commence the implementation of an ambitious and exciting plan for the future. Founded in 1899, Porters Park is a classic parkland course that is widely considered best in class with a strong membership base. For more information, please visit the Club’s website: www.portersparkgolfclub.co.uk
The Role:
Take ownership and responsibility for the entire customer golf experience provided by the Club, ensuring the highest level of service to members and guests of the Club.
Specifics:
Reporting directly to the General Manager, whilst working collaboratively with all other departments, this is a fully hands-on role. The G.O.M. will oversee and / or be responsible for:
- The planning, promoting, and directing of all golf activities to positively impact the golfing experience of members, guests, and visitors at the Club.
- Identifying and developing financial opportunities.
- Working alongside the Front of House and Catering Manager, take joint responsibility for the entire customer experience at the Club.
- Be responsible for all golf-related software being fully proficient in its use and be responsible for training other members of staff as appropriate.
- Demonstrate exceptional leadership, communication, and customer service skills always and show a fully flexible approach to delivering the requirements of the Club.
- Define and implement improvements in all areas of the operation.
- Provide written reports on all aspects of the role on a regular defined basis to the General Manager for submission to the Board.
- Play an active role and take minutes at the Golf and Course MEG (Member Engagement Group) meetings and as a co-opted member of any MEG’s deemed appropriate using their in-depth knowledge of the changing golfing landscape to provide innovative solutions to ensure the delivery of these strategies.
- Responsibility for promoting and organising the tournament and competition schedule, promoting competitions and delivering innovative approaches in ensuring their prestige and history are recognised.
- Define and implement player development activities covering all levels of ability, taking an active role, and working alongside the Membership Manager, in the recruitment of new members across all categories.
Remuneration: A competitive salary & benefits package, commensurate with a prestigious club in the S-E and with the experience and skills of the applicant.
Application process: To apply, candidates should e-mail, in strictest confidence, highlighting your motivation for seeking the post and relevant experience, an up-to-date CV including qualifications, details of your current remuneration and ability to relocate, if necessary.
Contact: Ian Timberlake – E: [email protected]m or M: 07764 682018
Stuart Gillett – E: [email protected]m or M: 07970 127444
Deadline: Friday 20th December 2024
