Assistant General Manager, Banstead Downs Golf Club

The Club was founded in 1890 as Sutton Ladies Golf Club – the first Ladies Golf Club! Originally just twelve holes, the course, designed by Willie Dunn Jnr. In 1893 it became Sutton Golf Club and by 1896 there were two separate courses with the ladies playing a 9- hole course and the men an 18 -hole course. In 1899 land was purchased at the then junction of Burdon Lane and a new Club House was built. The new, lengthened 18-hole course, designed by J H Taylor was opened in 1904 and the club’s name was changed to Banstead Downs Golf Club. The course has undergone numerous alterations but with the proposed widening of the Brighton Road, holes 7 – 12 had to be completely re-designed and the Club turned to James Braid to do this. Braid spun holes 7 – 12 around and redesigned the lot. The redesigned golf course was officially opened on the 27th of May 1934 and is considered as one of the best examples of Downland golf in the south of England.

Owing to the chalky subsoil and fine down-land turf the course drains well and dries quickly, making it playable nearly all year round.
The course contains sites of archaeological interest. The 2nd green was once an ancient chalk pit. Gally Hills, situated near the 13th green are classified as an ancient monument. The remains of a 7th Century Saxon nobleman were discovered in one of four burial barrows there.

To the right of the 18th Fairway set back near the edge of the trees near the ladies’ tee, is a memorial to 2nd Lieutenant Andrew Jackson, an American World War II pilot. His aircraft developed problems during a training flight for the Normandy Invasions and he took a heroic, selfless act to not bail out and ride his plane down to avoid populated areas. He crashed on the golf course, and he was killed. He was awarded the Distinguished Flying Cross.

Overview of Role:

The role of Assistant General Manager is a new role at Banstead Downs. It is ideally suited for an individual with natural leadership qualities; a background in golf; a clear understanding of excellence within a private member’s golf club environment, and ambition to develop a career in golf club management. This position offers an opportunity for career development, providing a stepping stone for those aspiring to manage their own club in the future.

Key Responsibilities:

Our General Manager works with our committee members to develop strategies and plans for the maintenance and improvement of the club in all areas, on the course and in the clubhouse. The GM is responsible for the delivery of those plans and the day-to-day running of the club, and is line manager of our Greens, Bar and Kitchen team leaders.

The successful candidate will deputise for our GM and assist in all of the following areas, and as part of supporting their development and ambition, will have opportunities to lead in some areas. As this is a new post, there is a unique opportunity to be involved in the development of the role and to shape its detail.

  • Drive membership sales by implementing strategies for new and returning golfers, focusing on retention and efficient administration.
  • Organise and oversee amateur tournaments and open events, ensuring seamless delivery and exceptional experiences.
  • Provide support to committees in managing all club competitions, taking the lead, as necessary.
  • Provide support to the Executive Committee Chair/General Manager and aid with the collection and distribution of meeting minutes.
  • Develop the annual golfing diary, including scheduling club matches and inter-club knockouts, to optimise participation and engagement.
  • Lead golf society sales efforts and coordinate with the House Manager to ensure successful delivery.
  • Collaborate with the General Manager to maintain health and safety standards, ensuring compliance and a safe environment for all.
  • Act as a deputy for the General Manager in his absence, addressing any matters that may arise effectively and efficiently.
  • Provide leadership, motivation, and engagement to the club team, ensuring they deliver the highest standards of support, service, and overall performance.
  • Greet and attend to all members, guests, and team members professionally and efficiently, addressing any issues that arise with the aim of achieving mutually beneficial resolutions.
  • Perform daily banking/accounting tasks and other general administrative duties as needed to support the smooth operation of the club.

About You:

  • A passion for golf and a good understanding of golf and club operations.
  • 3 Years experience of working at a Golf Club or at HOD level.
  • Able to work weekends and occasional evenings.
  • A good working understanding of Club Systems, BRS Golf and WHS software (preferred not essential).
  • Motivated towards a career in Golf Club management.

Perks & Benefits:

  • Annual Salary of up to £35,000.
  • Pension.
  • Staff Christmas bonus fund.
  • 20 days holiday plus statutory bank holidays.
  • Funded training opportunities.
  • Funded GCMA/CMAE membership
  • Free food whilst on duty

To apply, send your CV and covering letter to [email protected]