The CMAE is delighted to announce a partnership renewal with leading Sales & Customer Service analysts, 59 Club.
59club is the market leader in providing customer service analytics and performance measurement programmes. Through modern-day evaluative tools, their presence helps to drive standards of sales etiquette, with the capability to gather crucial performance data and compare themselves against some of the finest member and guest experiences across the golf, leisure, spa, hotel and F&B industries.
The support from 59 Club will assist CMAE in continuing to provide top quality education and professional development for club managers in Europe and the Middle East.
Speaking on the partnership was 59 Club’s founder Simon Wordsworth who said “It is a pleasure for us to announce the continuation of our partnership with CMAE. We are looking forward to working with Club industry professionals & aspiring individuals who are lateral thinking, open and creative in their approach to the Club business, who value their Members and customers opinion and will challenge the methods of old in order to keep advancing the experience within the club industry.”
Michael McCormack CMDip, Project Managers at CMAE also commented “We are delighted to announce the continuation of the partnership agreement between ourselves and 59Club. It has been a pleasure working with Simon Wordsworth and his team to date and we can’t wait to develop and grow the many facets of this exciting partnership for many more years to come. We would like to thank Simon, his team and all at 59Club for the ongoing support.”