Location: Birmingham, England
Closing Date: 12th February 2021

CMM is delighted to be assisting Edgbaston Golf Club in their search for a Retail Manager.
Set in magnificent surroundings, and voted in the top three courses in Warwickshire, Edgbaston Golf Club is a beautiful parkland golf course. It was designed by renowned architect Harry S. Colt and sits beside Edgbaston Pool, a glorious ornamental 11-acre lake. The Clubhouse, Edgbaston Hall, is a Georgian Grade II listed building. It has been sympathetically refurbished and modernised over recent years. Led by a forward thinking management team, Edgbaston has thrived in recent years.

Job Role
Under the direction of the Director of Golf, the retail manager will manage, deliver and ensure the success of the retail business and exceed customer expectations. The individual to drive year on year performance and customer expectations and work towards the businesses strategy roadmap document.

Responsibilities include; achieving sales targets through providing excellent customer service at all times, giving advice and up selling products and services, taking responsibility for the golf shop being tidy and professionally presented at all times, proactively promoting and merchandising the stock, stock control and pre-book ordering, customer data collection and marketing, and assist in organising and running competitions, perform club repairs and custom fitting.

Personal attributes

People focused:

  • Strong interpersonal skills - able to maintain a congenial rapport in all dealings with a variety of people.

Business acumen:

  • Focus on customer service excellence, awareness of importance of building member and client relationships, in touch with trends in golf equipment and sports fashion.

Personal traits:

  • Professional conduct and appearance, passion for retail and interacting with members and visitors. Hard-working, reliable, enthusiastic, self-motivated, keen to learn, flexible, pays attention to detail, uses initiative - able to work independently with minimum of supervision, effective and natural communicator, good selling skills, honest, trustworthy and punctual.

If you would like to discuss the role in more detail, please contact Michael Herd on mherd@coltmm.com

Closing date for applications is Friday 12th February 2021
To apply please https://coltmm.com/jobs-archive/retail-manager-edgbaston-golf-club/