Location: Hertfordshire, England
Closing Date: 28th February 2020
Hadley Wood is rated in the top 100 golf courses in England and one of the finest private member courses in Hertfordshire. The Club is located just 12 miles from central London and is set in 260 acres of rolling woodland consisting of 18 holes and a large grass practice academy. The course was designed by Alister Mackenzie in 1922 and the grade II listed clubhouse dates back to 1781.
An exciting opportunity has arisen for a Clubhouse Manager to join our Senior Management Team and work closely with the Head Chef and General Manager to ensure the company’s short and long term ambitions are achieved.
We are looking for someone to ensure the service experience provides our Members and guests with a first-class food & beverage experience whilst continually meeting and exceeding their expectations.
The Clubhouse Manager will be responsible for developing our team, delivering revenue and profit targets whilst living our core values through agreed standards and behaviours.
The ideal candidate will have a background in a high-quality, fast-paced environment and have great levels of self-motivation and initiative. With control of the day-to-day running of the house & beverage operation and catering alongside the Head Chef including the Club bar and function rooms.
The philosophy of the Club is centred around its attention to detail, constant improvement and is driven by the desire to achieve the very best it can deliver.
You will need to be an energetic team leader, have a lively, out-going personality and excellent leadership skills. You will have previous similar experience, good communication skills and an analytical understanding of finance. Most importantly, you need to have a genuine passion for hospitality and customer service with a 'hands on' approach.
The role’s key accountabilities are:
- To achieve an outstanding standard of service and train the team to reach the highest levels of member and guest satisfaction
- To optimise the profitability, maintain margins and keep correct stock levels and purchase in line with policy
- To monitor, analyse and report on weekly & monthly P&L accounts against the budgeted income and expenditure
- To be responsible for all aspects of Clubhouse security including its daily opening and closing
- To maintain the upkeep of the clubhouse to include general repairs, cleaning and housekeeping
- To hold regular departmental meetings and ensure relevant product knowledge
- To recruit and retain a quality workforce in liaison with the General Manager.
- To monitor the department payroll and rotas accordingly as per the business needs.
- To operate the department in a safe manner and complete the fire, health and safety reviews and records in order to be operating legally
The role’s key competencies are:
- Have appropriate experience and qualifications in hospitality, cellar management, food preparation and hygiene.
- To be able to work on own initiative but also as a team player
- Demonstrate an ability to operate the business within the financial constraints set by the Directors and maximize revenues and profits
- Demonstrate excellent all-round IT and communication skills
- Be friendly and courteous to staff and customers at all times
- High standard of personal presentation and attention to detail.
Remuneration: £28,000+ benefits.
On site, unfurnished accommodation is available at a subsidised rate, 28 days annual leave, including public holidays.
We invest in our staff team, offering regular training, the opportunity to improve key skills and to contribute to the development of each department. To this extent the successful candidate will be expected to continue their own professional development within the role.
To apply, candidates should send a letter highlighting their motivation for the role and relevant experience, an up-to-date CV, details of their current remuneration and ability to relocate if necessary to David Jackson: firstname.lastname@example.org.
Closing date for applications is February 28th. Interviews to be scheduled for the first two weeks of March.